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Post by accountingchick on Nov 19, 2005 15:25:00 GMT -5
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Post by abm on Nov 19, 2005 16:17:24 GMT -5
It doesn't look like it goes the full thickness of the tank wall...but it is near the bottom where an actual rupture could be disastrous...  It's a judgment call, accountingchick... I do recall one member here who contacted Minibow when her tank cracked and they replaced it for free. Might be worth a call/email? |
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Post by accountingchick on Nov 19, 2005 16:25:04 GMT -5
Thank you for the tip abm. I will get out my paperwork on my tank to see if I can contact them. The crack is on the inside of the tank. I can't feel it on the outside. I will keep checking on it throughout the day to see if it is getting worse. I have a one gallon bowl to keep Little Charlie in if the crack gets worse, or if something major happens. Hopefully a rupture will not occur.
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Post by accountingchick on Nov 19, 2005 16:56:33 GMT -5
Well I got out my paperwork and found the 800 number, and of course they are closed for the weekend so I left a detailed message. I also found their website and found their email address and emailed them as well. Hopefully they will replace the tank before something catastrophic happens.  |
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Post by dixieamazon on Nov 20, 2005 8:08:14 GMT -5
I don't know it would help, but you might want to reinforce the are on the outside with duct tape or something. |
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Post by twoluvcats on Nov 21, 2005 11:42:33 GMT -5
ooo accountingchick...let me know what they say. I discovered my 'spare' mini-bow has cracks where the suction cups were for the heater. I DON'T trust it to put water in it. Its less than a year old, but i know i no longer have the receipt...so i'd been considering contacting all-glass as well.
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Post by accountingchick on Nov 21, 2005 13:19:10 GMT -5
Well I heard back from all-glass, and they are going to send me a replacement tank free of charge. I am so happy.  Thank you so much for recommending that I contact them abm. I never even thought about that. I get into panic mode right away and my brain shuts down. twoluvcats, here is their email address. info@all-glass.com hopefully they can replace yours as well. Do you remember where you bought it from because he asked me that. |
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Post by twoluvcats on Nov 21, 2005 13:35:01 GMT -5
Thank you, thank you! I just emailed them. Yes, I know where I purchased it, but don't have the reciept. Did they want you to email pics of the tank?
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Post by accountingchick on Nov 21, 2005 14:17:07 GMT -5
He did not ask for pics, but I sent him one anyway.
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Post by abm on Nov 21, 2005 15:00:02 GMT -5
Great news accountingchick! Good to know there are still good companies out there who stand by their products. Let us know when you receive the replacement tank. |
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Post by bcroft on Nov 21, 2005 15:43:47 GMT -5
So do you need a receipt? I have the same tank at home and if i know its going to crack in a year then I need to get ready lol.
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Post by accountingchick on Nov 21, 2005 17:48:02 GMT -5
So do you need a receipt? I have the same tank at home and if i know its going to crack in a year then I need to get ready lol. I still have the receipt on my tank, but he did not ask to see it. twoluvcats also has a cracked tank, but does not have the receipt. She has contacted them via email, but she has not said what their response has been yet. I guess we will have to wait and hear from her. |
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Post by accountingchick on Nov 21, 2005 17:54:11 GMT -5
Great news accountingchick! Good to know there are still good companies out there who stand by their products. Let us know when you receive the replacement tank. I agree, it is good to see companies stand behind their products for a change. They didn't even want me to send the old tank back to the company, and the gentlemen that i dealt with was so friendly and personable. I know that I will be definitely continue to purchase their products in the future. He said that with the holiday coming up there might be a little delay in the shipping, but that I should receive it sometime next week. I will of course keep you all updated. |
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Post by SkiTheBerks on Nov 23, 2005 16:11:55 GMT -5
Are the minibow tanks acrylic or glass?
My 1 gallon acrylic tank was warping after about 3 mths of use.
I purposely purchased an acrylic due to a childhood glass tank that leaked. I liked the one piece design of the acrylic tanks.
Are they reliable? I also am asking this because I may want to go to a larger 10 - 20 gallon tank set up (non Betta) , and want to know if I should avoid acrylic.
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Post by accountingchick on Nov 23, 2005 17:05:27 GMT -5
The minibows are acrylic. Even though mine had gotten a crack in it, I would still recommend them. My parents had glass tanks in the past, and like you said there was a problem with it leaking. I think acrylic would be a good choice.
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Any advice would be very helpful. I am enclosing a link to the picture of the crack. Hopefully you all can see it okay.
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